Program Overview
Our Reception/Information & Referral Team is the welcoming face of the Dayle McIntosh Center which offers information to the community about our services. They play an important role in creating a positive experience for everyone who connects with DMC and ensure everything is running smoothly.
Responsibilities
- Welcome visitors to the Dayle McIntosh Center and offer accommodation assistance if needed.
- Answer incoming phone calls, connect calls to team members, and take messages.
- Log all phone communications and provide notes to the Reception team after every shift.
- Respond to inquiries for information and locate and provide resources.
- Assist with scanning, copying, filing, and mailing support as needed.
- Notify team members when consumers arrive for appointments.
- Help keep a neat and organized reception area.
- Translate housing resources into different languages.
- Keep track of donated items in the Community Cabinet twice a week.
Desired Qualities
- Proficiency in Spanish or American Sign Language (ASL)
- Comfortable using basic office equipment and Microsoft Windows
- Friendly attitude and a reliable team member
Requirements
- Complete the interview, pass a background check, and attend orientation
- Wear a face mask in the office
- Log volunteer hours after every shift
- Keep the Volunteer Coordinator informed about any changes or concerns
- Minimum 4 hours of service per month
- Maintain the confidentiality of Dayle McIntosh Center information
Schedule
- Flexible scheduling: Shifts available on Tuesdays, and Thursdays from 8:30 am to 11:00 am
COVID-19 Policy
- DMC strongly recommends COVID-19 Vaccinations for all volunteers. Volunteers who are not vaccinated or prefer not to disclose vaccination status must provide a negative COVID-19 test 24 hours before visiting the DMC office.
INTERESTED IN THIS OPPORTUNITY? CLICK THE BLUE RESPOND BUTTON AND SIGN UP! You'll be asked to create an account and answer several application questions. The Volunteer Coordinator will contact you to schedule an interview after you sign up.
People with disabilities and older adults are encouraged to apply!
*Active DMC consumers are not eligible for this opportunity.
